Contact support - choose the way that suits you best!
New: WeSafe Customer App
We have now launched the WeSafe Customer App, an app directly in Teams, where you as a user can access our self-service portals and perform automated support tasks at any time of the day or night. You can also get in touch and chat with our support team during office hours.
The app is available to all our customers, customers with Evergreen+ and fixed price support contracts can open tickets and talk directly to our support team at no extra cost. For customers without these contracts, the app can be used for all parts, but chatting with support and opening a support case will be charged on an ongoing basis.
We're happy to install the app for you free of charge so it's readily available to you in Microsoft Teams. We also have a ready-made communication email for your users with information about the app and how to use it. The app works on all devices.
Do you think it sounds interesting too? Click here and we'll help you!
Remote support with Teamviewer
To make it easier for us to help you remotely, we sometimes need to "see what you see" and we use Teamviewer, which you can easily download here: